Jobs in Pilot%20Mountain, North Carolina

Best Match

Customer Service (Graphics Department)

Tom James Company Pilot Mountain, NC

We are seeking a highly motivated and customer-oriented individual with experience in the graphic design or printing industry to join our team. You will be responsible for helping customers by providing product and service information, entering orders, and resolving artwork and technical issues. If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we want to hear from you! Responsibilities Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Answer incoming calls. Route calls to specific people and take messages as needed Check incoming email and respond to all inquiries Receive orders from email. Act as a liaison between graphics team and customers to communicate order status as well as any potential changes and problems. Provide accurate and timely information to customers regarding products, services, and order status. Assist customers with placing orders and resolving any issues or concerns. Analyze customer needs and recommend appropriate solutions or products. Maintain detailed records of customer interactions and transactions. Collaborate with other team members to ensure customer satisfaction. Minor Graphic Design functions. Qualifications Previous experience in customer service or a related field is preferred. Excellent verbal and written communication skills. Strong problem-solving skills and the ability to think quickly on your feet Proficient computer skills and the ability to navigate multiple systems simultaneously Ability to work well under pressure and handle challenging situations with professionalism. Outstanding phone etiquette and active listening skills. Ability to effectively communicate complex information to customers in a clear and concise manner. Experience with basic graphic design terminology or knowledge of photoshop / illustrator is beneficial but not required. What we offer Health, Dental, and Vision Insurance Generous Paid Time Off Retirement Savings Plan 9 Paid Holidays Profit Sharing Employee Stock Purchase Plan We are an Equal Employment Opportunity Employer. Our company participates in E-Verify.

Immediate Start

Loan Processing Coordinator

AgSouth Farm Credit Pilot Mountain, NC

Job Description We are seeking a Loan Processing Coordinator to join our Farm Credit family! This position delivers outstanding service which exceeds customer expectations through processing pre-loan closing activities, creating and disbursing proceeds, completing file documentation, and ensuring procedures are followed to deliver loans with accurate and compliant legal documentation. The Loan Processing Coordinator will collaborate and work as a team with the branch location to meet the needs of the customer. This includes providing loan processing, operational backup support, and administrative assistance in the branch location. Responsibilities: Lending Loan Processing Support: Support the sales/lending staff by preparing and verifying loan documents, commitment letters, loan disclosures, closing papers, loan treatments and other required time-sensitive information prior to loan closings. Communicate and act as liaison with third parties (attorneys, appraisers, insurance agents) and support the loan closing process in collaboration with loan officer. Customer Service Support: Ensure existing and potential customers receive prompt, courteous service, and provides general information as to policies and procedures.Ensure daily accounting activities including receipts and disbursements are handled properly, accurately, and timely. Complete system maintenance of customer or loan information as needed. Location/Administrative Support: Assist with general administrative duties to support the operations of the branch location. Ensure that internal controls are maintained in accordance with loan operations and accounting principles, policies, and procedures. Requirements: High school diploma 0-3 years related work experience Good knowledge of general office routine and use of office equipment, including phones, computers, copiers, and scanners Ability to communicate effectively with team and branch contacts Self-motivated with the ability and desire to learn and willingness to apply new procedures and concepts Completes routine tasks accurately and timely Effective, basic, and efficient computer/technical skills and use of Microsoft Office programs Demonstrated organizational skills Has robust follow-up system to ensure loan support administration and follow-up Ability to communicate effectively with all levels of the organization Ability to work independently and on a team with minimal instruction Ability to travel overnight as needed for learning and development activities Other Details: AgSouth is an Equal Opportunity Employer, including veterans and individuals with disabilities. Why AgSouth? When you work here, you have an opportunity to make a difference for agriculture and rural communities. Part of the national Farm Credit System, we are an agricultural lending cooperative that provides loans for land, production agriculture, farm equipment, crop insurance, leasing, and home mortgages. Our $4 billion portfolio of customers and strong presence in local communities across North Carolina, South Carolina, and Georgia allow us to effectively serve our member-borrowers as the largest agricultural lender in the southeast. At AgSouth, we value our employees and provide them room to grow both personally and professionally. If you're looking for more than just a job, consider joining the AgSouth family! What can we offer you? Competitive pay, with paid vacation, holidays and sick leave, as well as paid time off for volunteering Corporate incentive plan with spot bonuses for top-notch work Medical, dental and vision insurance, as well as life and disability insurance Flexible spending and health savings accounts Generous 401(k) matching contributions, as well as additional employer contributions Reimbursement for approved higher education pursuits A wellness program for employees, which includes resources for a healthier lifestyle Corporate learning programs for professional development Other perks, such as employee discounts on select cell phone providers, computers, etc. About Us ABOUT US We are an Equal Employment/Affirmative Action employer, including veterans and individuals with disabilities. We do not discriminate in hiring on the basis of age, race, color, national origin, sex, sexual orientation, gender identity, pregnancy (including childbirth or related medical condition), religion, disability, protected veteran status, or any other characteristic protected by federal, state or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] or by phone at (912) 764-9091 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Why AgSouth? When you work here, you have an opportunity to make a difference for agriculture and rural communities. Part of the national Farm Credit System, we are an agricultural lending cooperative that provides loans for land, production agriculture, farm equipment, crop insurance, leasing, and home mortgages. Our $4 billion portfolio of customers and strong presence in local communities across North Carolina, South Carolina, and Georgia allow us to effectively serve our member-borrowers as the largest agricultural lender in the southeast. At AgSouth, we value our employees and provide them room to grow both personally and professionally. If you're looking for more than just a job, consider joining the AgSouth family! What can we offer you? •Competitive pay, with paid vacation, holidays and sick leave, as well as paid time off for volunteering. •Corporate incentive plan with spot bonuses for top-notch work. •Medical, dental and vision insurance, as well as life and disability insurance. •Flexible spending and health savings accounts. •Generous 401(k) matching contributions, as well as additional employer contributions. •Reimbursement for approved higher education pursuits. •A wellness program for employees, which includes resources for a healthier lifestyle. •Corporate learning programs for professional development. •Other perks, such as employee discounts on select cell phone providers, computers, etc.

High salary

Customer Service (Graphics Department)

Tom James Company Pilot Mountain, NC

We are seeking a highly motivated and customer-oriented individual with experience in the graphic design or printing industry to join our team. You will be responsible for helping customers by providing product and service information, entering orders, and resolving artwork and technical issues. If you have excellent communication skills, a passion for helping others, and enjoy working in a fast-paced environment, we want to hear from you! Responsibilities Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Answer incoming calls, route calls to specific people, and take messages as needed Check incoming email and respond to all inquiries Receive orders from email Act as a liaison between the graphics team and customers to communicate order status as well as any potential changes and problems Provide accurate and timely information to customers regarding products, services, and order status Assist customers with placing orders and resolving any issues or concerns Analyze customer needs and recommend appropriate solutions or products Maintain detailed records of customer interactions and transactions Collaborate with other team members to ensure customer satisfaction Minor graphic design functions Qualifications Previous experience in customer service or a related field is preferred Excellent verbal and written communication skills Strong problem-solving skills and the ability to think quickly on your feet Proficient computer skills and the ability to navigate multiple systems simultaneously Ability to work well under pressure and handle challenging situations with professionalism Outstanding phone etiquette and active listening skills Ability to effectively communicate complex information to customers in a clear and concise manner Experience with basic graphic design terminology or knowledge of Photoshop / Illustrator is beneficial but not required What we offer Health, Dental, and Vision Insurance Generous Paid Time Off Retirement Savings Plan 9 Paid Holidays Profit Sharing Employee Stock Purchase Plan We are an Equal Employment Opportunity Employer. Our company participates in E-Verify. #J-18808-Ljbffr

Jobs in Pilot Mountain